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SolarLife24 Return Policy

The Basics

  •  7-Day Window: Initiate returns within 7 days of delivery
  • Proof of Purchase: Original receipt required for all returns
  • Late Returns: After 7 days, we may offer store credit or exchanges at our discretion
  • Restocking Fee: 15% fee applies to non-defective returns (waived for exchanges)

What Qualifies for Return?

 Your item must be:

  • As pristine as a new solar panel (no wear or damage)
  • Returned within our 7-day timeframe
  • A standard product (not custom-made)
  • Not marked as "non-returnable" in the description
  • Not subject to special return terms noted in the product listing

When Something's Not Right

If your product arrives damaged or incorrect:

  • Contact our Customer Support team immediately
  • Defective or wrong items qualify for full refunds or store credit
  • We'll make it right without the usual restocking fee

Important Details to Remember

  • All returns undergo inspection upon arrival
  • Start the return process within 7 days by contacting us
  • Items sent back after 7 days without prior communication won't be refunded
  • Return shipping costs are your responsibility unless we made an error

Let's Make Returns as Reliable as Solar Power

At SolarLife24, we believe in transparent, straightforward policies that work as dependably as our products. Questions about your return? Our team is ready to help you navigate the process with ease. 

© 2025. SOLARLIFE24 LLC. ALL RIGHTS RESERVED.

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